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Quality Audits for Improved Performance, Third Edition
|
Auditing
|
|
Charting Your Course: Lessons Learned During the Journey Toward Performance Excellence
|
Baldrige Award |
|
From Baldrige to the Bottom Line: A Road Map for Organizational Change and Improvement
|
Baldrige Award
|
|
Principles and Practices of Organizational Performance Excellence
|
Baldrige Award
|
|
Improving Performance Through Statistical Thinking
|
Basic Quality Reference
|
|
Principles of Quality Costs: Principles, Implementation, and Use
|
Basic Quality Reference
|
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Root Cause Analysis: Simplified Tools and Techniques, Second Edition
|
Basic Quality Reference
|
|
Success Through Quality
|
Basic Quality Reference
|
|
The Quality Toolbox, Second Edition
|
Basic Quality Reference
|
|
The Quality Improvement Handbook, Second Edition
|
Basic Quality Reference |
|
Quality Essentials: A Reference Guide from A to Z
|
Basic Quality Reference |
| The Quality Improvement Glossary |
Basic Quality Reference |
|
Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance
|
Benchmarking
|
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Global Cases in Benchmarking: Best Practices from Organizations Around the World
|
Benchmarking
|
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Practical Guide to People-Friendly Documentation
|
Documentation and Basic Quality Reference
|
|
ISO 9001:2000 Explained, Second Edition
|
ISO 9001:2000
|
|
A History of Managing for Quality: The Evolution, Trends, and Future Direction of Managing for Quality
|
Management/ Leadership
|
|
The Certified Quality Engineer Handbook
|
Management/ Leadership
|
|
The Change Agent's Handbook
|
Management/ Leadership
|
|
The Desk Reference of Statistical Quality Methods
|
Reliability/ SPC
|
|
Handbook of Applied Acceptance Sampling; Plans, Procedures, and Principles
|
Sampling
|
| The Certified Six Sigma Black Belt Handbook |
Six Sigma |
| The Six Sigma Path to Leadership: Observations from the Trenches |
Six Sigma |
| Glossary and Tables for Statistical Quality Control, Fourth Edition |
SPC
|
|
Goldratt's Theory of Constraints: A Systems Approach to Continuous Improvement
|
Theory of Constraints
|